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Landlords Information

Viewing details online

If we pay you direct, you can view details of your tenant’s Housing Benefit online by using our Self Serve facility.

Direct payment of Local Housing Allowance

You can request direct payment of Housing Benefit if your tenant is more than 8 weeks behind with their rent, by completing our ‘Direct payment of Local Housing Allowance form’.

  • The Local Housing Allowance Guide gives details about the new scheme, which came into effect from April 2008
  • Our Local Housing Allowance Safeguard Policy will give you more information about making direct payment of Housing Benefit to landlords