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A-Z of Council Services:



About Us
 

We can tell you more about our aims as a service provider, what you can expect from us, and how to contact us.

Our Aims

Read the attached document to find out about the standard of service you can expect from us and our current performance.

Contact us

The attached document will explain how to contact us so that you can:

  • Ask for advice on claiming or about your claim
  • Make an appointment to see us
  • Tell us about a change

Read the Compliments and Complaints document for details on how to:

  • Make an appeal
  • Make a complaint   
  • Pay us a compliment
 

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     Our Customer Charter