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Payment Problems

To give us the best chance of helping you, contact us as soon as you think you are going to have a problem paying your bill.

 Before you contact us: 

  • Check if you will qualify for a discount, exemption or Council Tax Support to reduce your bill
  • Review your incomings and outgoings
  • Consider how you can resolve the problem - we can offer weekly, fortnightly, monthly and four weekly payment options.

If we do not know you are having problems paying, we will continue with enforcement action and you could end up having to pay a lot more.

Ways to make payments can be found on the Council Tax Payments page.

If you need to discuss a payment arrangement; please contact us on 01507 601111, selecting Council Tax and hold to speak with an advisor.

Independent Advice
You might benefit from some independent advice.


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