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The Tourist Information Centre has moved to the Sir Joseph Banks Centre on Bridge Street.

 Visitor information can also be found on the Visit East Lincolnshire and Love Lincolnshire Wolds websites,


Horncastle Community Access Point (CAP) and Library
Wharf Road

Tel: 01507 601111 (including emergencies out of normal office hours)

Opening hours for Horncastle CAP

Monday                          9am to 4pm
Thursday                        9am to 4pm

Services Available at Horncastle CAP and Library

  • All East Lindsey District Council enquiries including:-
  • ELDC Council Member Enquiries
  • ELDC Meetings/Timetable information
  • ELDC Payments by cheque or credit/debit card
  • Council Tax Enquiries
  • Homelessness Advice and Referrals
  • Housing Advice
  • Housing Benefit Enquiries
  • Planning Applications and Enquiries
  • RADAR keys
  • Refuse Collection Enquiries
  • Reporting Abandoned Vehicles
  • Reporting Fly Tipping
  • Reporting Damaged Public Facilities and Vandalism/Graffiti
  • ELDC Car Park Information

Please note that Blue Badges and Concessionary Travel bus passes are issued by Lincolnshire County Council.


  • LCC Library facilities
  • Horncastle Town Council
  • Seated waiting area
  • Water dispenser in waiting area
  • Hot drinks machine in waiting area
  • Public Toilet
  • Accessible for wheelchair users
  • Private interview facilities available by appointment
  • Portable hearing loops
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