• Retail and Wholesale Shops (including Tyre and Exhaust fitting Establishments)
• Exhibitions
• Offices
• Catering Facilities (e.g. Restaurants and Takeaway premises)
• Caravan Sites, Hotels, Guest Houses and Holiday Homes Providers of Consumer Services (e.g. Coin-Operated Dry Cleaning Establishments)
• Premises concerned with Body Piercing (including Tattooist)
• Entertainment venues
• Use of Pleasure Craft on inland waters
• Zoos and Licensed Animal Establishments (e.g. Pet Shops, Horse Riding Establishments (including Beach Donkeys), Dog Breeders and Cat/Dog Boarding Establishments)
• Undertakers
• Churches and other premises concerned with religious meetings
• Childcare, Playgroup and Nursery facilities

We will make an initial response (e.g. telephone call or letter or e-mail) to a complaint within 3 working days following that upon which the complaint was received. Time to completion of an investigation will be dependent upon the complexity of the matters raised, but we will contact the complainant to indicate findings where full name and address details have been provided.

• Monday to Thursday - 09.00 – 17.00
• Friday - 09.00 – 16.45

This service can be applied for in the following ways:

• by visiting Council offices
• by visiting an area office
• by calling the Customer Service Centre
• by posting or faxing a letter of complaint
• By downloading the form provided in the "Contact the Health and Safety Section Section" area of the site 
  
  Click here to Jump to the Contact the Health and Safety Seciton of the site.

You are therefore welcome to record details of all complaints after advising the complainant that the Council may not be the investigating Authority, but will make initial enquires on the complainants behalf. 

Please note that the service does not generally extend to road traffic accidents, incidents at domestic premises where there is no "work activity" and to premises associated mainly with manufacturing processes.

Tel: 01507 601111

E-mail: healthandsafety@e-lindsey.gov.uk

• Notification of injuries (usually major injuries or death at work), diseases (work – related, including Legionnaires Disease) and dangerous occurrences in accordance with the Reporting of Injuries, Diseases and Dangerous Occurrences Regulations 1995

• We will require the following details:
• • Your Name, Addres and Telephone Number
  • The Name of the Premises or place where the problem ihas occured
  • Details relating to the nature of your problem.
• An initial response to the complaint will be made within 3 working days after the date of receipt. This usually takes the form of a telephone call or a letter or an e-mail, or a combination of these responses. In practice, matters considered to be of a potentially serious nature by an Inspector would be responded to promptly.
• Completion of an investigation by an Inspector will be dependent upon the complexity of the matters raised. It is normal practice for an Inspector to contact the complainant to indicate the findings where full name and address details have been provided.