Reporting Repairs Needed to Council Properties

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East Lindsey District Council

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Reporting Repairs Needed to Council Properties
A service provided for carrying out repairs on Council Owned Properties.

Who is Eligible for the Service? Details of the Service When and Where is the Service Available? Restrictions on the Service Costs	Contact Details Other Related Services What to do Next Steps in the Service Delivery
Who is Eligible for the Service?
The service is for the benefit of all residents and visitors of East Lindsey, to ensure a safe environment and to maintain the value and attractiveness of the Council asset’s.
Details of the Service
This service is in place to enable the Council to maintain its assets and prevent any Health & Safety problems. Repair reports are passed to the Technical Services Section where the repair is logged and an individual job number allocated. The priority of the repair is assessed, the repair is either issued straight to the Contractor or an inspection is raised for one of the Surveyors.
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When & Where is the Service Available
This service is available: Manby: Monday (Excluding Bank Holidays) to Thursday 9.00 a.m - 5:00 p.m Friday 9.00 a.m - 4.45 p.m Louth, Mablethorpe, Spilsby, Skegness & Horncastle: Monday (Excluding Bank Holidays), Tuesday & Thursday 9.00 a.m - 5.00 p.m Wednesday 9.00 a.m - 4.00 p.m Friday 9.00 a.m - 4.45 p.m Alford: 9.00 a.m - 1.00 p.m and 1.30 p.m - 4.00 p.m Every tuesday in the month Holton Le Clay - 9:00 - 13:00 & 13:30 - 16:00 Every 2nd Wednesday in the month The service is available at the following locations: All Customer Service Centres/Community Access Points This service can be applied for in the following ways: By visiting a Customer Service Centre/Community Access Point By visiting a Customer Service Centre By telephoning the Council By correspondence – letter/e-mail Out Of Hours – Emergency Repairs are reported to the Out Of Hours Mobile - Telephone Number 07958 805524
Restrictions on the Service
None
Costs
There is no charge for this service.
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Contact Details
To find out more about this service, make enquiries about obtaining the service, or to make a complaint, please contact Customer Services: Tel: 01507 601111 E-mail: customerservices@e-lindsey.gov.uk If you wish to report a particular problem please feel free to complete the online form:- Report a repair/problem with a council owned property
This Service is delivered by:
Technical Services Section
This Service is monitored by:
Service Manager (Technical), Tedder Hall, Manby Park, Manby, Louth, Lincolnshire. LN11 8UP
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Other Related Services
Reporting Beach Chalet Repairs Reporting of Repairs to Street Nameplates
What to do next

Steps in the Service Delivery
Repair is reported and job number allocated Repair/inspection carried out
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Council Property Repairs

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