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Wellbeing Service

People sometimes need support to stay well and independent. The East Lindsey Wellbeing Service is designed to respond promptly, providing a variety of services tailored to meet your specific needs.

We offer information and advice:

  • On housing, health and money management.
  • To help you identify and access education, training or work.
  • On accessing a range of local services and organisations.

Develop a personal support plan with you during a period of targeted brief interventions to:

  • Give you a single point of contact to access the support you need.
  • Work with you for up to six weeks to help you resolve the needs identified on your support plan.
  • Co-ordinate the work of other organisations to make sure they help you with what you need.
  • Help you to access Small Aids for Daily Living, Minor Adaptations and Telecare Services giving you peace of mind for the future.

Provide access to Small Aids for Daily Living and Minor Adaptations and to:

  • Fit and install Small Aids for Daily Living to support your independence and confidence. Like a kettle pourer.
  • Supply and install minor adaptations to help you avoid accidents and stay in your own home for longer. For example grab rails and second stair rails.

Offer access to Telecare and a Wellbeing Response - Stay Safe Service to:

  • Install Telecare equipment linked to a 24 hour monitoring centre to provide peace of mind in case of an emergency. We will contact your family, friends, other nominated helpers or the emergency services, depending on the nature of the problem.
  • Provide a subscription-based Wellbeing Response - Stay Safe Service alongside the Telecare service to send someone to your home if your nominated helpers are unavailable and you do not need an emergency response.

How does it work?

To tailor the service to your needs we will do an initial assessment. This is usually over the phone, at one of our offices or Community Hubs.  We may also need to organise a home visit. We will always consider your individual circumstances when arranging the assessment.

  1. If you need a support plan we will give you an appointment within two working days and someone will work with you for up to six weeks.
  2. If you need aids, adaptations or Telecare equipment we will deliver and install these.
  3. If you are joining the Telecare and rapid response service we will need some further information from you and will then make all of the arrangements.
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