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Claim Housing Benefit

If you are on a low income you may be entitled to claim Housing Benefit or Council Tax Support. Housing Benefit can help you to pay for part or all of your rent.

To claim online please use the online claim. 

Please note that if you are claiming Council Tax Support only, you can upload the evidence required in support of your claim at the point that you submit the claim online. If you are claiming Housing Benefit, we will need to verify the original documents, so please do not submit the evidence required in support of your claim online. You will need  to make alternative arrangements to supply us with them.

To claim Housing Benefit you must:

  • be of state pension age; or
  • you live in specified accommodation; or
  • you are homeless and the council has placed you in temporary accommodation; or
  • you are part of a couple, one of you has reached state pension age and you were in receipt of state pension credit (as a couple) before 15 May 2019.

You will need to apply for Universal Credit instead of Housing Benefit if you do not meet the above criteria. This must be done online at You will still need to make a separate claim to us for Council Tax Support.

What you will need to claim Housing Benefit 

We will need to see:

  • proof of your identity
  • proof of your National Insurance Number
  • income and savings proof for all relevant household members
  • household circumstances

To find out if you are entitled to any other benefits please use the East Lindsey Benefit Calculator

View your benefit claim online

You can log in to Self-Serve to see

  • How much you are getting
  • How we have worked this out
  • When your next payment will be made
  • The date and amounts of payments already made
  • Letters we have sent you
  • Overpayments that have been billed to you

Paper versions are available from the related documents below, but this may delay you receiving a payment if successful

    Discretionary Housing Payment (PDF) [159KB] can provide extra money to help you meet your housing costs.

    This authority is under a duty to protect the public funds it administers, and to this end may use the information you  provide for the prevention and detection of fraud. It may also share this information with other bodies responsible for auditing or administering public funds for these purposes. For further information, click on the link here