Due to the COVID-19 Pandemic ELDC has taken the decision to close all of their Customer Access Points as from Tuesday 24th March 2020. To contact the council please either call 01507 601111 or use the website www.e-lindsey.gov.uk

Horncastle Community Access Point (CAP) and Library
Wharf Road

Tel: 01507 601111 (including emergencies out of normal office hours)
Email: customerservices@e-lindsey.gov.uk

Opening hours for Horncastle CAP

Monday9am to 4pm
Thursday9am to 4pm

Services Available at Horncastle CAP and Library

All East Lindsey District Council enquiries including: 

  • ELDC Council Member Enquiries 
  • ELDC Meetings/Timetable information 
  • ELDC Payments Telephone 
  • Council Tax Enquiries
  • Homelessness Advice and Referrals 
  • Housing Advice by Appointment 
  • Housing Benefit Enquiries 
  • Planning Applications and Enquiries 
  • RADAR keys 
  • Refuse Collection Enquiries 
  • Reporting Abandoned Vehicles 
  • Reporting Fly Tipping 
  • Reporting Damaged Public Facilities and Vandalism/Graffiti 
  • ELDC Car Park Information

Please note that Blue Badge Scheme and Concessionary Travel Bus Pass are issued by Lincolnshire County Council.


  • LCC Library facilities 
  • Horncastle Town Council 
  • Seated waiting area 
  • Water dispenser in waiting area 
  • Public Toilet Accessible for wheelchair users 
  • Private interview facilities available by appointment 
  • Portable hearing loops