Due to the COVID-19 pandemic our Community Access Points are currently closed.

Louth Community Access Point (CAP) and Tourist Information Centre (TIC)
Cannon Street
LN11 9NW

Tel: 01507 601111 (including emergencies out of normal office hours)
Email: customerservices@e-lindsey.gov.uk

Visitor information can be found on Love Lincolnshire Wolds.

Louth Community Access Point (CAP) and Tourist Information Centre (TIC) opening times


A telephone is available to access Council services from the Meridian Leisure Centre on Wood Lane.

Services Available at Louth CAP and TIC

Community Access Point

All East Lindsey District Council enquiries including:

  • ELDC Council Member Enquiries
  • ELDC Meetings/Timetable information
  • ELDC Payments by Telephone
  • Council Tax Enquiries
  • Election Enquiries
  • Homelessness Advice and Referrals
  • Housing Advice by Appointment
  • Housing Benefit Enquiries by Appointment
  • Planning Applications and Enquiries
  • RADAR keys
  • Refuse Collection Enquiries
  • Reporting Abandoned Vehicles
  • Reporting Fly Tipping
  • Reporting Damaged Public Facilities and Vandalism/Graffiti
  • ELDC Car Park Information
  • ELDC Car Park Season Tickets available - Including Northgate East, Newmarket & Kiln Lane Car Parks
  • Purchase/Issue of empty Sandbags

Please note that the Blue Badge Scheme and Concessionary Travel Bus Pass are issued by Lincolnshire County Council.

Tourist Information Centre - Please note Tourist Information is also now available in St James Church

  • Souvenirs
  • Maps
  • Hunts and Grayscroft Excursions
  • Local Event Tickets
  • RADAR Keys
  • Local and National Visitor Information


  • Seated waiting area
  • Accessible for wheelchair users
  • Private interview facilities available by appointment