The Community Trigger enables victims of Anti-Social Behaviour (ASB) to request agencies to carry out a review of their response to the ASB they reported where they feel they did not get a satisfactory response, if the request meets set criteria.
What is a Community Trigger?
The Community Trigger allows people to request a review of the response to their complaints of ASB. It has been designed to make sure agencies such as the police, local councils and housing providers work together to try to resolve complaints of ASB. The Community Trigger does not replace organisations' own complaints procedures.
Who can use the Community Trigger?
The Community Trigger can be used by individuals, businesses or community groups, if one of the following criterions is met:
- If you, as an individual have reported the same problem three or more times in the past six months to the council, police or housing provider.
- Different individuals have made reports about the same problem three or more times in the past six months to the council, police or housing provider.
If you do not meet these criteria it may be decided that a review will be carried out based on factors such as:
- The persistence of the anti-social behaviour
- The harm or potential harm caused by the anti-social behaviour
- The adequacy of the response from agencies
What can I expect?
Once you have made a request for a Community Trigger, we will ask the agencies involved to provide details of your complaints and the actions taken.
Your request will then be scheduled for the next Anti-Social Behaviour Risk Assessment Conference, a monthly multi-agency meeting. An assessment will be carried out at the meeting to decide if the criterion has been met.
If your request does meet the criteria a review will be carried out on how partners responded to your complaint and to identify any further actions.
How do I request a Community Trigger?
- Print off and complete the and post it directly to us: East Lindsey District Council, Community Safety Team, Tedder Hall, Manby Park, Louth, Lincolnshire, LN11 8UP.
- Phone us on 01507 601111.