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Coronavirus and Council Tax

Your Council Tax pays for essential services that are delivered to the residents of the district and county.

During the Coronavirus pandemic, it is important that if your circumstances have not changed that you continue to pay as detailed on your bill.  To comply with social distancing you may wish to consider setting up a Direct Debit to pay your charge. 

Difficulty paying?
If you have been affected financially by the Coronavirus and believe you will have difficulty meeting your instalments, please consider: 

To discuss an alternative payment plan or ways that we may be able to help, call the Council Tax team on 01507 601111

There are a number of organisations to support you and offer independent advice, see our Problems paying Council Tax page.  For other useful information and updates see our Coronavirus page. 

I'm still in financial hardship due to the Coronavirus crisis.  What do I do?
You may be entitled to a further discretionary relief.  A Discretionary Housing Payment (DHP) could help with your rent if you pay it and receive other benefits.  You may also qualify for a Icon for pdf Council Tax Discretionary Reduction [613.24KB].

If you are experiencing financial hardship as a result of Coronavirus, call the Council Tax team on 01507 601111. For further information go to our Problems paying Council Tax page.