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Penalty Charge Notice (PCN)

If you contravene the current parking regulations, we will issue a Penalty Charge Notice (PCN).

If you receive a PCN, and wish to make your payment or challenge, please wait until the following day before doing so. Then follow the instructions on the reverse of the Notice in order to make your payment or challenge.

You may pay this online or by telephone. Please follow the prompts when making an Online PCN Payment.

To pay by telephone please call 0300 7770123, following the prompts on the 24 hours automated payment system.  All fees and charges are inclusive of VAT where applicable.

If you believe the PCN has been issued incorrectly, you can Challenge a PCN, however, please read the  Parking Enforcement Procedures Manual (PDF) [692KB] (opens new window) and the  Approved Parking Policy (PDF) [202KB] (opens new window) prior to making your challenge. These documents explain how we deal with any challenge you make.