Contacting the Council
To find information and services offered by the Council, you can use the the following interactive tool or the website search.
Benefits
- Apply for Housing Benefit and Council Tax Support Online
- Apply for Universal Credit on GOV.UK
- Benefit cap
- Claim Council Tax support
- Discretionary Housing Payments (DHP)
- Housing benefits
- Housing benefit and Council Tax support - change in circumstances
- Housing benefits overpayments
- Report benefit fraud
If you could not find the service you are looking for, raise a general enquiry
Business
- Book a market stall
- Business Rates - Can I get a reduction?
- Business Rates exemption - Empty Properties
- Business Rates - Hardship Rate Relief
- Business waste - what's changing and why
- Event organisation
- Grants4Growth
- My Business Rates - Change of circumstances
- Pay your Business Rates
- Pay your Business Rates - Direct Debit
- Selling to the Council
- Small Business Rate Relief (SBRR)
- Trading on a market
- View your Business Rates account online
If you could not find the service you are looking for, raise a general enquiry
Community Safety
- Anti-social behaviour
- Community safety partnership
- Domestic Abuse
- Hate crime
- Prevent and counter terrorism
- Safeguarding
- Safer streets
If you could not find the service you are looking for, raise a general enquiry
Council Tax
- Council Tax - change your instalments
- Council Tax - change of address
- Council Tax forms
- Council Tax reductions and exemptions
- Council Tax support - change in circumstances
- Make a Council Tax payment
- Manage my Council Tax
- Set up a Direct Debit to pay your Council Tax
If you could not find the service you are looking for, raise a general enquiry
Councillors, Elections and Voting
If you could not find the service you are looking for, raise a general enquiry
Environment & Environmental Health
- Air quality in East Lindsey
- Health and Safety
- High Hedges
- Light Pollution
- Make a food complaint
- Parks and play areas
- Pest Control
- Registering a food business
- Report a smoke nuisance
- Report noise pollution
- Report odour pollution
- Report lost dogs
- Trees and Hedges
- Trees in Conservation Areas
- Tree Preservation Orders
If you could not find the service you are looking for, raise a general enquiry
Freedom of Information (FOI)
- Business Rates - Freedom of Information Act
- Freedom of Information Act 2000
- Freedom of Information - Frequently requested statistics
If you could not find the service you are looking for, raise a general enquiry
Housing
- Already homeless?
- Apply for social housing
- Disabled Facilities Grants (DFGs)
- Finding a home
- Green home grants
- Housing benefits
- Housing - mutual home exchange
- Houses in Multiple Occupation (HMOs) and licensing
- Housing options - useful links and documents
- Housing strategy and affordable housing
- Housing standards - damp and mould
- Report a housing standards issue
- Rough sleepers
- Worried about losing your home?
If you could not find the service you are looking for, raise a general enquiry
Licensing
- Alcohol and entertainment - licence fees & charges
- Alcohol and entertainment - premises Licence
- Alcohol and entertainment - Temporary Event Notice
- Animal boarding establishment licence
- Animal Welfare
- Caravan sites
- Dog breeders establishment licence
- Gambling Act 2005 - premises licence fees
- Gambling - premises licence
- Gaming machines
- Hackney Carriage and Private Hire Vehicle licence fees & charges
- Hackney carriage vehicle licence
- Hire out horses (riding establishment) licence
- Large music event - premises licence
- Personal licence
- Primate licensing
- Private hire application licence
- Private hire vehicle operator licence
- Responsible Authorities - Licensing Act 2003
- Scrap metal licensing
- Small Society Lotteries - Gambling
- Zoo licence
If you could not find the service you are looking for, raise a general enquiry
Parking
- Challenge a Payment Charge Notice (PCN)
- East Lindsey District Council Car Parks
- Electric vehicle charging
- Make a Payment Charge Notice (PCN) payment online
- MiPermit - cashless parking
- Parking permits (apply and pay)
If you could not find the service you are looking for, raise a general enquiry
Planning and Building Control
- Appeal against any refusal of planning permission or any condition imposed on a approval
- Building control application forms
- Building control feedback
- Check if you need building regulation approval
- Custom and self-build registration
- Dangerous structures
- Demolition control
- Planning application forms
- Planning enforcement
- Planning fees
- Search and view building regulations online
- Search for planning applications online
If you could not find the service you are looking for, raise a general enquiry
Roads
- Report a road flooding or drainage problem
- Report a pothole or road edge problem
- Report a street or subway light problem
- Report, view or discuss local problems
- Roads still affected by flooding
- Mud on roads
If you could not find the service you are looking for, raise a general enquiry
Rubbish and Recycling
- Find a recycling centre
- Find your bin collection days
- Recycling sites/bottle banks
- Report a lost, stolen or damaged bin
- Report a missed collection
- Report Bin Not Returned To Property
- Report damage to property by crew or vehicle
- Report the language or behaviour of a crew
- Request a needles (sharps) collection
- Request a bulky/electrical waste collection
- Request additional/larger wheeled bins
- Request assisted collection
- Request new standard-size wheeled bins
- Request removal of household bins
- Request sacks
- Subscribe to our green waste collection service
- Waste advice request
- Waste carrier licence
- What to Put in Your Bin
If you could not find the service you are looking for, raise a general enquiry
Schools
- Apply for a school
- Apply for free school meals
- Apply to move school
- Find a children's centre
- Find your nearest schools
- School and college bus passes
- School and college transport
- School term times
- The virtual school
If you could not find the service you are looking for, raise a general enquiry
Social Care and Health
- Adult social care
- Blue badge scheme
- Children's care
- Disability
- Health and wellbeing
- Safeguarding
- Support for carers
- Support to live independently
If you could not find the service you are looking for, raise a general enquiry
Street Care and Cleaning
- Litter and dog bins
- Report a dead animal
- Report a street cleaning issue
- Report an abandoned vehicle
- Report dog fouling
- Report fly tipping
- Report graffiti
- Report littering
- Sand clearance
If you could not find the service you are looking for, raise a general enquiry
Various online forms are available for a variety of Council Services on this website:
If the service you want is not available, please use the following ways to contact us:
- Raise a General Enquiry
- Email Customer Contact (customerservices@e-lindsey.gov.uk)
- Use live chat (look for the "We're online" bubble during opening hours)
- Many of our public meetings take place at our offices in Horncastle. The address for this is: The Hub, Mareham Road, Horncastle, Lincolnshire, LN9 6PH (show address on Google Maps)
- Telephone 01507 601111 (including emergencies out of normal opening hours)
Our normal opening hours are 9am to 5pm, Monday to Friday.
Compliments, Complaints & Feedback